Terms & Conditions

Below you will find my terms and conditions for online English lessons.

Cancellation policy

You can cancel or reschedule a lesson but you must cancel it before the day of the lesson. If you cancel the lesson on the same day of the class, then you will lose it from your package. Please note that this rule applies even if you are ill or because of a situation you have no control over.

Changes to my lesson schedule

I may make changes to the time slots that are available for lessons. If you are currently studying with me and this happens, you may not ask for a refund because your usual study time is no longer available.

Lateness for lessons

You must be on time for your lessons. I will wait a maximum of ten minutes for you to come to your class. If you haven’t arrived in ten minutes, your lesson is cancelled and you will lose it from your package.

Lesson terminations

I may sometimes choose to stop teaching students who are not able to adapt to my teaching methods or who show immature or disrespectful attitudes during lessons. This only happens once a lesson package is completed.

My lesson cancellations

I try to be available for all of my lessons 100% of the time but there are times when my personal circumstances mean I must cancel a lesson myself. You must accept that this can happen even on the same day of the lesson.

Increases in lesson prices

I am a teacher but I am also running a business so this means my lesson prices and pricing structure are subject to change although I try to minimize how often this happens. If lesson prices increase, there is no guarantee that I will offer you the previous price you paid for lessons before the price increase. It is negotiable but there are no guarantees I will do this.

Lesson expiry

If you stop taking lessons for a three-month period, your lessons will expire completely and you will have to buy a new package of lessons if you want to continue.

Refunds

Refunds are not issued under any circumstances.

Regular study times

When possible you can have a fixed and regular study time with me each week. However, this time will sometimes change if for example another student books the same time before you do. You will need to have some flexibility about the times you can study with me. Also note that students who have been studying with me for a long time have priority when it comes to lesson scheduling.

Sharing lessons

When you buy a package of lessons, they are for yourself. This means it won’t be possible to share lessons you have purchased with other people such as friends or family members. If a different person wants lessons, they will have to make a purchase for themselves.

Studying in a quiet environment

If you have young children and you are studying at home, please ensure that you have a quiet environment in which you can study English. If it’s too noisy around you in your house, I may not be able to work with you.

Subject to change

All terms and conditions are subject to change and retrospective application.

Have Some Questions?

FAQ

Whatever your needs, I can help you. Get in touch!

Contact me

Just the basics: a strong internet connection, a computer, the free video conferencing tool Zoom and an account so you can login to your online English courses!

I offer lessons at the following times:

Mon-Fri: 08:00-21:00

Sat: 10:00 – 18:00

Please note that I am based in Poland, so the above times are Central European Time.

If possible, I will try and accommodate you outside these hours.

It is now: [wpdts]

Even if you’re a beginner, you’ll learn quickly with my immersive methods. Each of my online English lessons combines speaking practice and situational training so that what you learn in the with me can immediately be applied. I make sure that every sentence, activity and topic builds toward meaningful communication. Your needs are my focus whenever I create new, level-appropriate materials.

My course levels are based on the internationally recognised Common European Framework of Reference for Languages (CEFR), which is an international standard for describing language ability. It describes language ability on a six-point scale, from A1 for beginners, up to C2 for those who have mastered a language. For more information on the CEFR, check out my blog post here.

I offer a free placement test as part of my Free Trial Lesson that you will take before you begin learning. Sign up today for your FREE Trial Lesson and discover your level of English!

Absolutely! Every module of my courses contains a Progress Test, and you will receive an End of Course Certificate once the course is completed.

Of course I can! Whether you are learning for pleasure, work, or to prepare for an exam, I can provide what you need. Check out my full list of courses here.

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